At Build Your Brain, your privacy is a top priority. We are committed to protecting the confidentiality, integrity, and security of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your data in connection with our counselling and coaching services.

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, mailing address

• Health & Wellness Information: Mental health history, goals, session notes, assessments

• Payment Information: Billing address, payment method (processed securely via third-party providers)

• Digital Interactions: IP address, browser type, device information, and usage data (if using online platforms)

We use your information to:

• Provide personalized counselling and coaching services

• Schedule appointments and manage communications

• Maintain accurate records for therapeutic continuity

• Process payments and manage billing

• Improve our services and ensure quality care

• Comply with legal and ethical obligations

We implement industry-standard safeguards to protect your data, including:

• Secure, encrypted storage systems

• Password-protected access 

• Regular updates to our security protocols
  
  We do not sell or rent your personal data. We may share information only:

• With your explicit consent (e.g., referrals to other professionals)

• With service providers who assist in operations (e.g., scheduling software, payment processors)

• When required by law (e.g., court orders, mandatory reporting of harm)

• To protect your safety or the safety of others

You have the right to:

• Access and review your personal information

• Request corrections to inaccurate data

• Withdraw consent for non-essential data use

• Request deletion of your records (subject to legal and ethical constraints)

Online Privacy
If you use our website or virtual services:

• We may use cookies to improve user experience

• Third-party tools (e.g., Zoom, Stripe) have their own privacy policies

• We recommend reviewing those policies before use

Contact Us
If you have questions or concerns about this policy or your data, please refer to the contact us webpage.

We may update this Privacy Policy from time to time. Changes will be posted on our website and communicated via email when appropriate.
Would you like help tailoring this to a specific jurisdiction (like HIPAA compliance in the U.S. or GDPR in Europe), or adding sections for group sessions, minors, or spiritual coaching?